PROCEDURE, TERMS & CONDITIONS (Terms & conditions)
- Reservation (booking)
- Booking confirmation – deposit payment
- Booking cancellations
- Check-in, Taking the apartment
- Methods of payment
- Extension of stay
- Check-in, Check-out time
- Length of accommodation
- What is included
- Extra fees
- Other conditions
Reserve means booking apartment or house for some time, the date from check-in to check-out. Guest declares that he agrees with the terms of the Rent Agency BIG HOUSE. Reservations can be made in the following ways:
Website – form
Personally – printed form
By phone – and confirmation by e-mail
Payment of 20% of the total amount booked – during the reservation apartment will not be able for other booking.
The deposit is not refundable
Account Number will notify our representative via email.
Cancellations are possible, the deposit payment of 20% is not refundable
Cancellations on the day before the booked arrival date – 100% of the amount charged for the booking period.
Guest will receive apartment in the first day accommodation
Guest will pay 100 EUR deposit for any incidental or intentional damage. Deposit will be returned to guest at check-out
Guest will pay the remaining 80% of the full amount of the pre-booked stay.
If guest didn’t book apartment, pays the full amount
Guest will receive proof of payment for accommodation.
Transfer to account
Credit card (in preparation)
At check out we inspect apartment and if it’s everything alright deposit 100 EUR will be returned to guest
Stay may be extended only if the amount will pay for the period you wish and if apartment is not already reserved by someone else. In this case, we find another solution.
- 5:00 7:00 – 20:00 23:00 , ! (Check-in time 5:00 – 7:00 a 20:00 – 23:00 = 15 € = “Check-in EXTRA”)
- 7:00 – 12:00, ! (Check-out after 12:00 = 10 € / for every begun hour = “Check-out EXTRA”)
Check-in: 9:00 to 19:00
(EXTRA Check-in: 7:00 to 9:00, 19:00 to 22:00 = 15 € fee)
Check-out: 9:00 to 12:00
(Check-out EXTRA: 12:00 to 22:00 = 10 € / per hour of from 12:00)
Length of accommodation length is from 1 nights indefinitely. Prices can be found on our website www.PrenajmovaAgentura.sk
All equipment and furnishings of apartment
Bed linen, kitchen towels, towels
Internet connection (if available)
Coffee, tea, sugar, salt
Cleaning before and after check-out
Energy consumption and media
Children under 6 years free (max. 2)
- Third and another person in the apartment: 50 % of cost / night
- Cleaning: 15 EUR / day (over 30 nights 1 time at week included)
- Laundry and ironing: 15 EUR / (over 30 nights 1 week included)
- Pets – +30% of cost/ night
- Airport pick up, Station pick up, … 20 €
The apartment or house is necessary to keep silent from 22:00 pm
In apartments is forbidden to smoke. Smoking is allowed only on balconies and outdoor areas of the building, assuming compliance with the order.
Pets are permitted only with notice when booking and paying a fee
We reserve the right to enter the apartment for the purpose of cleaning, restocking and other necessary operations.
The price includes stay for 1-2 persons, each additional person is an additional cost, except for children under 6 years (maximum 2 children free). Number of people accommodated must be notified when booking, any changes must be approved by us for the capacity of the apartment.
Guests have included all the energy and media such as water, gas, electricity, internet and television. Their consumption should be used by accommodated guests adequate to the needs and not to waste them. At every leave of the apartment, electric appliances, water and gas facilities must be shut down.